Companies

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Groupon Does Business with Pure Med Spa

After several commenters noted that Groupon in Dallas is giving out a Groupon on Pure Med Spa (aka Beauty Med Spa–same name, no difference), I sent them an email saying that they really ought to reconsider promoting a company that has done so much harm.  Here was Groupon’s response:

Hi Lara,

Thanks for your feedback and sorry for any inconvenience this has caused.
We do our best to feature businesses that see Groupon as an opportunity to gain loyal customers as well as advertise their services.

We stand by all of the businesses we feature and the deals we offer, but if you ever feel let down in any way when using your Groupon, we’ll be more than happy to work with you towards satisfaction! Also, thanks for the information! I will be passing this on to the right people.

Please let me know if you have any other questions.

Regards,

Sarah M.

support@groupon.com

I told them that I am not going to be let down, but others will be.  Who wants to be a loyal customer to a business that has stolen thousands of dollars from customers, burned people with lasers, caused one woman to require surgery because they damaged her legs, and on and on. They are being investigated by several state attorneys general and have been profiled on many television news programs for the harm they have caused.

It’s a shame that this is Groupon’s response considering the negative publicity associated with this company.  Groupon is promoting thieves and hucksters.  Send Groupon a letter letting them know if you have been harmed and what happened.  Maybe if enough people contact them, they will change their policy.

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Pure Med Spa, Brite Smile, Crooks All

I finally started the article I have been planning to write for over a year.  Every two or three days another comment comes in on the company detailing further bad acts.  Over and over people tell stories of failed treatments, closed doors, lost money, and injuries.  I have been called by Jeff Nourse.  I have spoken to employees and customers.  An attorney general called me to ask what I knew about the company’s practices.  A local Portland television station profiled a victim of Pure Med Spa and called to get my input.  A financier in New York called because the CEO and CFO had contacted him to borrow money.  Basic research led him to this site and to me.  Along the way Pure Med changed to Brite Smile, and the stories continued.  More money lost.  More people harmed.

It is time to get the word out that this company is a public health hazard.  When another story popped into my inbox tonight, I stopped reading my book, pulled out the computer, and started working on the story.  The words are flowing.  I am going to write about this disaster of a company who steals its customers’ money, disfigures and scars their bodies, and runs rampant over its employees.  Then I am going to submit the story to every major woman’s magazine in this country.  Hopefully one of them will realize that this story is a big one, and that in order to protect consumers, the story needs to be told so that no one gives them another penny and nobody else gets hurt.

Some people have asked me Why aren’t these people in jail?  They are crooks!  They hurt me!  They stole my money! Why indeed.  Something needs to happen to stop them before someone else gets hurt.  If we can’t jail them, at least I can try and stop them with my words.

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Let’s Eliminate Pure Med Spa

See my post on the Pure Med Spa bankruptcy here.

I am writing an article on Pure Med Spa.  For info, please click here.

Because I have received so many messages in response to this post, and since it seems not many of these commentators have read my later piece on the Pure Med Spa bankruptcy filing, I have included this paragraph to inform any readers of that filing.  Effectively, if you received your treatment or they stole money from you BEFORE they filed their bankruptcy case in 2009, this means you may NOT file a lawsuit against Pure Med Spa, except through the bankruptcy court, and there only for certain causes of action.  You may NOT contact the company in any way about the money they owe you.  You may NOT call the CEO and harass him.  In short, you may not do anything to them.  That is the point of the bankruptcy stay, to protect the company from creditors, and I absolutely support this, even when the filer is as abominable as Pure Med Spa.  The same laws that protect Pure Med Spa protect you if you ever had to file, and speaking from experience as a bankruptcy attorney, that relief means a lot to people who are being harassed night and day by creditors.  Don’t think this means you don’t have options, just follow the rules to ensure you don’t violate federal law.

Original Post Let’s Eliminate Pure Med Spa:

I admit it, I do make my title statement without actual and personal knowledge of how well they perform their spa services. I have only my customer-no-service experience with them stealing my money to go on (I am planning to sue here in a couple of weeks once I get the paperwork together). However, Pure Med Spa needs to be run out of town on a rail.

In spite of my lack of spa services, I can glean from the feedback I get here that Pure Med Spa has a lot of people really upset. See my previous post on them here. By far, I get more hits on my blog because of Pure Med Spa than any other. WordPress has a feature where we can see the searches people use to find us. Every single day, without fail, someone connects to my post on Pure Med Spa because they searched for it with some derogatory descriptor like Pure Med Spa complaints or Pure Med Spa sucks or Pure Med Spa steals money or Pure Med Spa ripoff. These are all actual searches and the list is by no means complete. I received a comment from a woman asking me to contact her about her horrible experience. I received others describing their horrible experiences.

Here is a quote:

I paid Pure Med Spa thousands of dollars, in return received cancelled appointments, broken equipment, refusal to honor the packages I purchased, and overbooking, in addition to extreme difficulty and delay in even getting an appointment due to overselling and short staffing…. hat really bothers me is the company’s indifference and arrogance. It seems to just be an effort to take money from clientele without accountablity to perform the services people pay for. Michelle

Here is another:

I’ll kick Pure Med Spa’s ass too. They are liers (sic). They sold me a treatment which they had known that the machine will burn my skin because of my skin type. But they still talked me into buying it. Then later, they told me the machine would burn my skin, and they are trying to give me some other more expensive treatment which I do not need at all. They have a stupid ‘no-refund’ policy, they would not give my money back, that is for sure. Lucy

Considering the number of people who are searching for Pure Med Spa because of problems with the place, I would suspect there may be enough people out there who could file a class action lawsuit against them. That said, even though I’m an attorney, I know very little about class actions, especially since the feds made them harder to file. I do think though, that someone ought to look into it. That place needs to have its ass kicked straight out of business.