After several commenters noted that Groupon in Dallas is giving out a Groupon on Pure Med Spa (aka Beauty Med Spa–same name, no difference), I sent them an email saying that they really ought to reconsider promoting a company that has done so much harm. Here was Groupon’s response:
Hi Lara,
Thanks for your feedback and sorry for any inconvenience this has caused. We do our best to feature businesses that see Groupon as an opportunity to gain loyal customers as well as advertise their services.
We stand by all of the businesses we feature and the deals we offer, but if you ever feel let down in any way when using your Groupon, we’ll be more than happy to work with you towards satisfaction! Also, thanks for the information! I will be passing this on to the right people.
Please let me know if you have any other questions.
Regards,
Sarah M.
support@groupon.com
I told them that I am not going to be let down, but others will be. Who wants to be a loyal customer to a business that has stolen thousands of dollars from customers, burned people with lasers, caused one woman to require surgery because they damaged her legs, and on and on. They are being investigated by several state attorneys general and have been profiled on many television news programs for the harm they have caused.
It’s a shame that this is Groupon’s response considering the negative publicity associated with this company. Groupon is promoting thieves and hucksters. Send Groupon a letter letting them know if you have been harmed and what happened. Maybe if enough people contact them, they will change their policy.